Terms & Conditions

GENERAL TERMS AND CONDITIONS OF USE INTRODUCTION Instant trolleys (“our platform”) operates an e-commerce platform consisting of a website and mobile application, and a supporting payment and logistics infrastructure, for the sale and purchase of consumer products in Nigeria These agreements will apply to buyers and sellers on our platform and must manage their use of our website and mobile application. By using Instant trolleys, you fully acknowledge these agreements. If you do not agree with these or any part thereof, you must stop using our platform right away. If you use our platform in the course of a business or other organizational project, you: Confirm that you have obtained the necessary permission to consent to these agreements; Enable you and the person, company, or other legal entity that operates that business or organizational project, to these general terms and conditions Accept that “you” in these agreements shall reference both the individual user and the relevant person, company, or legal entity unless the context requires otherwise. REGISTRATION AND ACCOUNT By registering on our platform, you undertake that you are above 18 years of age. (by using instant trolleys or agreeing to these general terms and conditions, you warrant and represent that you are at least 18 years of age). You can register for an account by filling in and submitting the registration form on our platform. By doing so, you represent and warrant that all information provided in the registration form is complete and accurate. TERMS AND CONDITIONS OF SALE You acknowledge and agree that: A contract for the sale and purchase of one or more products will take effect between the buyer and seller, therefore you agree to buying or selling the relevant product or products, and the buyer confirms the purchase through our platform. Bond by these general terms and conditions, the seller’s commercial terms will govern the sale and purchase contract between the buyer and the seller. However, the sales contract between the buyer and the seller will contain the following clause: The product price will be as stated as shown in the product listing by the vendors. The product price will include taxes and comply with the relevant law at all times Delivery charges, packaging charges, handling charges, administrative charges, insurance costs, other ancillary costs, and charges, will only be payable by the buyer if this is explicitly and clearly expressed in the product listing; The product must be of high quality or meet the required quality, fit and safe for the purpose specified for and meet required standard also product listing and other description of the product display or supply by the vendors to the buyers The buyer warrants that the seller has good title to, and is the sole legal and beneficial owner of the products, and that the products are not subject to any third party right(s) or restriction(s) including in respect of third party intellectual property rights or any criminal, bankruptcy or tax proceedings RETURNS AND REFUNDS Buyer's returns and acceptance of products returned to the seller is managed by us. Acceptance and returns of the product will be at our discretion, subject to customer or client compliance with the law in operation within the territory PAYMENTS You must make payments due to the facilities offered by our websites or platform in accordance with these general terms and conditions. RULES ABOUT YOUR CONTENT These general terms and conditions, every content refers to All works and materials including but are not limited to audio material, scripts, files text, image, graphics, and software sent to us or our marketplace for storage or publication, processing or forwarding, and all communications in the marketplace, including product reviews and feedback. Your content, and our use of your content by us in accordance with these general terms and conditions, must be accurate, complete, and truthful. Vendors content on Instant Trolleys platform must be appropriate, civil, and tasteful in accordance with generally accepted standard of etiquette and behavior on the internet, it must not be offensive, indecent, lewd, sexually explicit, pornographic The user of the platform must desist from violence in an explicit gratuitous manner or graphic Any blasphemous, in breach of religious hatred or racial and discrimination legislation Being abusive, deceptive, harassing, fraudulent, threatening, anti-social inflammatory or discriminatory might cause needless anxiety, inconvenience, or annoyance to any person Your content on Instant Trolleys platform must not be unlawful or illegal, be capable, infringe any person’s legal right or be capable of giving rise to legal action against any person, Vendors content must not infringe or breach moral right, trade mark right copyright, intellectual property right or any right of privacy and any right under data protection legislation. Any right of confidence, right of privacy, and any right under data protection legislation; Any contractual obligation owed to any person or any court order OUR RIGHTS TO USE YOUR CONTENT You grant us a global, irrevocable, non-exclusive, royalty-free license to pass through our marketing channels and any existing or future media. You hereby waive all your moral rights to the content within the maximum scope permitted by applicable law; and you warrant and represent that all other moral rights in your content will be waved to the full extent permitted by the applicable law without any prejudice to our other right under the general terms and condition in case you violate our rules on content in any way, or if we reasonably suspect that you have violated our content rules, we may delete, unpublish or edit any or all of your content. COPYRIGHT AND TRADEMARK All content included in or made available through any Instant Trolleys Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of Instant Trolley or its content suppliers and protected by the Copyright Act Cap C28 (LFN) 2004. The compilation of all content included in or made available through any Instant Trolley Service is the exclusive property of Instant Trolley and protected by Nigeria and international copyright laws. The management of Instant Trolleys, We together with our licensors, own and control all the intellectual property rights on our platform and the material on our website. Instant Trolley’s logos, other registered and unregistered trademarks belong exclusively to us; we give no permission for the use of these trademarks, and such use may constitute an infringement of our intellectual property rights. DUE DILIGENCE AND AUDIT RIGHTS We implement an anti-money laundering compliance program and reserve the right to conduct due diligence checks on all registered users on our platform. You agree to provide us with all the information, documentation, and access to your business premises as we may need: To verify your compliance with the fulfillment of the obligations under this agreement; To disclose in accordance with the effective order of the court or other government agencies. As required by law or applicable regulation LIMITATIONS AND EXCLUSIONS OF LIABILITY There is nothing in these general terms and conditions that will: Limit any liabilities in any way not permitted under applicable law, or exclude any liabilities or legal rights that cannot be excluded by applicable law. COMPENSATION You hereby compensate us, and promise to keep us from the following losses: Any and all losses, damages, costs, liabilities, and expenses (including but not limited to legal fees and any payment we pay to any third party payment) The settlement of claims directly or indirectly caused or suffered due to your use of our platform or violation by you of any provision of these general terms and conditions. We may incur any value-added tax obligations or other tax obligations arising from any sales, supplies, or purchases made through our marketplace due to your paying any value-added tax or other taxes properly due in any jurisdiction. VIOLATION OF THESE GENERAL TERMS AND CONDITIONS If we allow you to register an account on our marketplace it will remain open indefinitely, but subject to these general terms and conditions. If you violate these general terms and conditions, or if we have reason to suspect that you have violated these general terms and conditions or policies or guidelines in any way, we may: Temporarily suspend your access to our marketplace; Permanently ban you from accessing our marketplace; Use your IP address to block your computer from accessing your marketplace. Contact any or all of your internet service providers and ask them to prevent you from accessing the marketplace; Suspend or remove your account on our marketplace; and/or set a legal action against any breach of contract When we suspend, prohibit, or prevent you from accessing our marketplace or a part of our marketplace you must not take any action to circumvent such suspension, prohibition, or blocking (including but not limited to the creation and/or use of different accounts).

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